Every Question have Answers, Still Puzzled. Well, don't worry we got solutions
Have a look, if we've been able to solve your query!!! If your question is still unanswered or you require immediate assistance
feel free to reach out to us at email@example.com or +91 8800540761/ +91 8800540791 and we will extend our help in all the ways that we can!
As the name states ShopRation is one stop for all Ration needs with the savings. Saving time, saving effort & saving money!
Not only that – Instead of wasting your time in traffic jams, shopping counters and long queues you can now do what you love doing the most - spending time with your loved ones. You also end up saving fuel and doing well to the environment at large
Q. Do you cater Corporates and bulk orders?
Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants and corporates. Please contact as at firstname.lastname@example.org or call us at +91-8800540791.
Q. What kind of products do you sell?
With a product portfolio that is 6,000+ strong and growing everyday, ShopRation tries to bring SuperMarket to your doorstep with all the products – groceries & staples, fruits & vegetables, beverages, household supplies, personal care products, dairy products, pastas, chocolates, cosmetics, baby products, OTC health care products & so much more! Extensive choice of brands offered -you name it, we will have it if not we will arrange it.
Q. What about the products we want but cant find on ShopRation?
We are constantly growing & improving, adding products on a daily basis. If you think there is something we should add to our site, all you need to do is to fill our contact us form and we will try arrange the product just for you! Cant find it? Get in touch with our Customer Service team on +91-8800540761 / 8800540791 or cs@ShopRation.com and they will help you out.
Q. Are there any pre-requisites for ordering on ShopRation?
No, pre-requisites is required however to place your order, you will need the requested details and place a minimum order of Rs. 400 else Rs. 30 is charged as 'low order fee'. However, feel free to browse the site and share your feedback.
Q. What areas do you deliver to?
We deliver all sectors of Noida(Residential & Commercial, Indirapuram and Vaishali. For more info check our Delivery Information
Q. Can I make changes to my order before or after confirmation?
Yes, while before confirming your order you can simply add or remove items from your shopping cart. After placing order with ShopRation, changes can only made by calling out to our Customer Service team at +9`-8800540761/ +91-8800540791 or email@example.com
Q. How will I know if an item in my order is unavailable?
If particular product ordered by you becomes unavailable due to unavoidable circumstances, someone from our Customer Service team will get in touch with you to inform you of the same. You could choose to cancel it from the order or select a replacement, if available and the bill will be edited accordingly. In the case of pre-paid orders, the amount of cancelled products will be refunded in your ShopRation credits account or credited back to the account.
Q. How do I shop for groceries using ShopRation.com?
Step 1 - Browse The site
Start shopping by browsing the site or Just call +91-8800540761 else +91-8800540791. You can WhatsApp your order list on +91-8800540761 just share your list with us at firstname.lastname@example.org You could also use the Wishlist on the homepage or previous order history from My Account to view items you have shopped for in the past and quickly re-order them!
Step 2 – Login or Register
To complete the checkout process and place your order, login to your ShopRation account. In case you are a new user, you will need to register first or you can order as a Guest as well.
Step 3 – Checkout
Once you are done with shopping, click on Checkout to review your cart. You can add/delete products and then move on to the Next Step (Shipping Address) or Continue Shopping in case youve forgotten something.
Step 4 – Delivery Details
We aim to make grocery delivery as convenient for you as we can! You can customize your ShopRation delivery to suit your needs:
Currently we have Two slots Morning Slot – 11am to 2pm Evening Slot – 5pm to 9pm No Delivery on Mondays
Step 5 – Payments
You can choose to pay online through your Debit/Credit Card or Net Banking facilities or once your receive your order through our Cash on Delivery option Else you can swipe your Credit/Debit card on recieveing your delivery.If you wish to redeem your Loyality Points, eCoupon or use Sodexo Meal Passes please choose relevant option on Payment page.
Step 6 – Order Confirmation
Once you click on Confirm Order, it is immediately processed and you will see a unique Order ID on your screen. You will also receive a confirmation email on the registered ID with all order details including Order ID, products ordered, shipping address, delivery date & time slot. Also, you will recieve a SMS on your registered phone mobile no. stating your order id.
Q.What is the use of My Account?
My Account makes it easy for you to view & update your profile details on ShopRation at anytime.
You can :
Manage & edit your personal details (address, phone number etc.)
View past orders
View Your Wishlist(Monthly Requirement List)
View Loyalty Reward Points history
Share your feedback
Q. Can my last orders be used to place new order?
You can use the My Accounts tab on the homepage or your order history in My Account to view items you have shopped for in the past orders and quickly re-order them! Just click on Reorder button and get started
Q. Where all do you deliver?
We deliver all sectors of Noida(Residential & Commercial, Indirapuram and Vaishali. For more info check our Delivery Area Information
Q. What is the time of delivery?
ShopRation delivers 6 days a week. Currently we have Two slots Morning Slot – 11am to 2pm Evening Slot – 5pm to 9pm No Delivery on Mondays
Q. What are the delivery charges?
ShopRation provides free home delivery on all orders (minimum order of Rs. 400) for normal delivery. Express delivery orders are chargeable at Rs. 50 per delivery.
Q. What about other hidden costs (sales taxes etc.)?
All items are inclusive of all taxes. Except the express delivery charge. The prices mentioned on the website are the final prices.
Q. What happens if youre late?
We have a 98% on time record. However, if we are going to be slightly late due to unavoidable circumstances like vehicle breakdown or traffic, our Customer Service team will be in touch to inform you of the same.
Q. Can I change my delivery date & slot?
Yes, your delivery date & slot can be changed by reaching out to our Customer Service team on +91-8800540761 / +91-880540791 or cs@ShopRation,com
Q. How can I cancel my whole order?
To cancel any order, please reach out to our Customer Service team on +91-8800540761 / +91-880540791 or cs@ShopRation.com.
Q. How can I cancel certain items from my order?
You can cancel any product from your order before it has been dispatched. To cancel an item, please reach out to our Customer Service team on +91-8800540761 / +91-880540791 or cs@ShopRation.com.
Q. What do I do if an item I receive is defective (broken/leaking/expired)?
We have a no questions asked return policy. In case you are not satisfied with the product received, you can return it with our delivery person at time of delivery or contact our Customer Service team at +91-8800540761 / +91-880540791 or cs@ShopRation.com and we will do the needful. We request you to check all the items at the time of delivery.
Q. What is the process for a refund in case of cancellation or return?
The amount will be refunded to you in Your ShopRation account which you can use as store credit for future purchases. In case of online payments, the money can also be refunded to your account in 8 to 10 working days. You can always contact our Customer Service team on +91-8800540761 / +91-880540791 or cs@ShopRation.com for any further assistance on the issue. Please note: Cash refunds are not a part of our refund policy..
Q.How do I pay for my order?
ShopRation offers you multiple modes of payment. You can pay using all major banks credit cards, debit cards or net banking, COD and Swipe your Card. Be assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
Q.How could I change my mode of payment after placing my order?
To change your mode of payment post order confirmation, you can get in touch with our Customer Service team on +91-8800540761 / +91-880540791 or cs@ShopRation.com and they will help you out.
Q.Is it safe to shop using online payment methods on ShopRation?
Shopping at ShopRation is completely safe. Also, the banks might ask you to enter an online password (also known as 3D secure password which is available to the card owner only) which acts as an additional layer of security for your card transaction. Rest assured that ShopRation offers you the highest standards of security available on the internet so as to ensure that your shopping experience is private, safe and secure. All credit card and debit card payments on ShopRation are processed through secure and trusted payment gateways managed by leading Indian banks.
Q. How do I use my Loyality Reward Points?
Use your points by entering the amount you wish to redeem in the Reward Points tab on the Payment page while checking out. This adjusted amount deduction will reflect in your bill and the balance can be paid by your mode of choice (credit card/debit card/net banking/cash on delivery).
If you wish to pay via Sodexo/Ticket Resturant coupons, you will not receive any Loyality Points for that particular order.
Q. How do I use an eCoupon?
If you have a valid eCoupon, enter the coupon code in the eCoupon tab on the Payment page while checking out. In case you face an issue, you can reach out to Customer Service on +91- 8800540761/ +91 -8800540791 cs@ShopRation.com. If the coupon is valid, cart amount/details will update automatically.
Q. How do I use Sodexo Passes?
You can pay 50% of the cart value by Sodexo/Ticket Restuarant and rest via Cash on Delivery
ShopRation Noida's leading eRation Store, Serving 2500+ families and Corporates in Noida.
Order grocery online at your comfort time (24x7) from your home/office
- No more standing in the long queues at nearby Supermarket
- No need to find parking space and pay for it
Currently Serving Sector 19, 20, 25, 26, 27, 28 and 29
+91 - 880 054 0761 else
+91 - 880 054 0791
Site is open 24hrs, did ShopRation mentioned 24x7 of 365 Days.